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Privacy Policy

Fastpass Learning Effective Date: January 10, 2026

1. Introduction
This Privacy Policy describes how Fastpass Learning (“Fastpass,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information. It applies to all users of our websites, online courses, and SMS communications in the United States—including residents across multiple states where our real estate courses are offered, as well as California and other states with specific privacy statutes.

By using our services, you agree to this Privacy Policy and our Terms of Use and SMS Terms, which are incorporated by reference.

2. Information We Collect

We collect the following categories of personal information:

  • Identifiers: Full name, email address, mailing address, and phone number. Government-issued ID (when required for state licensing/certification).

  • Course & Transaction Data: Enrollment history, course progress/results, and completion certificates. Billing and payment data via secure third-party processors.

  • Technical & Usage Data: IP address, device type, browser, and operating system. Cookies, session logs, and interaction data.

  • Communications: Support interactions, feedback, course questions, and SMS/email marketing preferences.

  • Sensitive Personal Information (if needed or permitted): Demographic details for compliance/reporting. Geolocation or biometric data (only with explicit consent).


3. How We Use Your Information
We use collected data to support the following purposes:

  • Account & Profile Management

  • Educational Operations: Access, certification, and reporting.

  • Payment & Billing Processing

  • Customer Support

  • Regulatory Compliance: Including reporting course completions to applicable state real estate commissions and regulatory agencies across the states we serve.

  • Marketing: Only with prior opt-in consent.

  • Security: Fraud prevention and abuse monitoring.

  • Legal Compliance: Such as responding to subpoenas.


4. How We Share Your Information
We do not sell your personal information. We may share it with:

  • Service Providers: Secure providers for hosting, analytics, SMS, and payment processing.

  • Regulatory Bodies: State real estate commissions and other governing agencies required for your licensing and certification compliance in your specific state.

  • Legal Obligations: When required by law or necessary to protect legal rights.

  • Business Transactions: In the event of a sale, merger, or restructuring.


5. Your Rights & Choices
Depending on your state of residence, you may have the following rights:

  • Access & Portability: Request copies of your personal data.

  • Correction & Deletion: Fix or remove your data.

  • Opt‑Out of Sale/Sharing: Applicable especially to state-specific privacy laws.

  • Limit Use of Sensitive Data: Right under specific state laws (e.g., California).

  • To exercise these rights, email us at support@fastpasslearning.com. We will respond within required timeframes (e.g., 45 days in California; 60 days in other states). SMS opt-outs are handled under our [SMS Terms].


6. Data Retention & Security
Personal data is retained only as long as necessary—typically up to 5 years unless otherwise required by state real estate commissions or law.
We use industry-standard protections like SSL encryption, access controls, and routine security audits.
Anonymized or aggregated data may be retained for internal analytics.

7. SMS Communications
If you provide your mobile number, you consent to receive SMS alerts (updates, reminders, and promotions). To opt-out at any time, reply “STOP.” See our SMS Terms and Terms of Use §1.3 for more details.

8. Children’s Privacy (COPPA Compliance)
Fastpass Learning does not knowingly collect personal data from children under 13. If we learn of such data collection, we will delete it immediately. If you have concerns, please contact us right away.

9. California Residents (CCPA/CPRA)
If you live in California, you have additional rights:

  • Know what personal information is collected and disclosed.

  • Request access, deletion, or correction.

  • Opt-out of personal data sales/sharing.

  • Limit the use of sensitive personal information.

  • Appoint an authorized agent to exercise these rights.
     

We do not discriminate against users exercising their rights. Contact us via support@fastpasslearning.com or 866‑665‑1293.

10. Changes to This Policy
We may update this Privacy Policy to reflect legal, technological, or business changes. Updates are effective upon posting with a revised "Effective Date." Continued use indicates acceptance.

11. Contact Us
Fastpass Learning 1315 Maple Shade Ln
Charlotte, NC 28270-1478
Phone: 866‑665‑1293
Email: support@fastpasslearning.com

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